Customer Reviews

Hello
At Zanypig, your feedback means the world to us. Each review helps us improve and provide better products and services to you.

Your honest opinions aren’t just valued – they’re essential. They guide potential customers in making informed decisions and help us maintain our high standards.

We believe in transparency because we know it builds trust. By sharing your experiences, you help us stay accountable and continue to improve.

Thank you for taking the time to share your thoughts. Your trust and loyalty are the foundation of our success; we’re committed to offering you the best possible service.

Please leave your review below.

Warm regards, Vikki

Diana

Verified owner

5/5

Had an alternative craft set sent in place of this one as the one I ordered was damaged and was the last one they had. I was informed before my order was sent to see if the alternative was suitable which it was. The Pom Pom craft set was sent in its place and I am sure my Granddaughter will be delighted.

4 days ago

Reviewer received an unconditional discount coupon on future purchases

Petit Collage My Felt Bag Sewing Set

Diana

Verified owner

5/5

Beautiful music box and well made. I am sure my Granddaughter will love it!

4 days ago

Reviewer received an unconditional discount coupon on future purchases

Floss & Rock Enchanted Musical Jewellery Box

Marilyn

Verified owner

5/5

Excellent service and Vikki was very helpful. My grandson loved his present. Would definitely recommend.

2 months ago

Reviewer received an unconditional discount coupon on future purchases

Go Genius Football

Mrs JF Evans

Verified owner

5/5

My first time buying from this company and I am very impressed. The item I wanted was out of stock but Vikki contacted me immediately with a suggested replacement which was more expensive but she let me have it for the same price. Cannot fault their customer service and very happy to support a small family business.

2 months ago

Reviewer received an unconditional discount coupon on future purchases

Buddy & Barney Cute Animals Felt Sewing Kit

Anonymous

Verified owner

5/5

recently discovered Zanypig. Loved their range of products, great quality and quick delivery, thank you!

4 months ago

Reviewer received an unconditional discount coupon on future purchases

Nailmatic Bath Bomb - Cosmic

Tracey

Verified owner

5/5

Beautiful safe little make up set for my Granddaughter. Great quality. She will love it. Thank you.

4 months ago

Natural Children's Play Makeup Kit

Victoria

Verified owner

5/5

Bought this for my twins and they love it! Easy to build and they loved racing the ball down the water track. Can highly recoomnd for a fun bath time

4 months ago

Bath Time Marble Run

Lucy

Verified owner

5/5

Delighted the wrapping paper is recycled!

4 months ago

Recycled Polar Bear Christmas Wrap

Lucy

Verified owner

5/5

Looking forward to hearing back from my niece about how she likes this gift!

4 months ago

Petit Collage - Animal Glam : My Wood Jewellery

“Account”	means an account required to access and/or use certain areas and features of Our Site;
“Cookie”	means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

Data Collected	How We Collect the Data
Identity Information including name, title, date of birth, gender	When you place an order, we will request certain information to complete the order.
Contact information including address, email address, telephone	When you place an order, we will request certain information to complete the order.
Payment information including, payment method, credit card details	When you place an order, we will request certain information to complete the order.
Profile information including preferences, interests, login details, purchase history.	When you place an order, we will request certain information to complete the order. Or when you create an account.
Technical information including IP address, browser type and version, operating system.	When you place an order, we will request certain information to complete the order. Or when you create an account. We also collect this data when you first arrive at our web site, via google analytics, and statcounter analytics.
Data from third parties including payment transactions, payment approval, contact information	When you place an order, we will request certain information to complete the order.
Technical information, relating to fraud prevention, this includes IP address, device, contact information, Geo location, order history, carrier proof of delivery (signature, photograph)	When you place an order, we will collect certain information in relation to Return Policy Fraud (INR – Item Not Received, DNR - Did Not Receive)

What We Do	What Data We Use	Our Lawful Basis
Contact details to speak with you, to let you know when your order has been dispatched, for example	Identity Information.	We cannot process your order without knowing where to post your items and who to contact about the items.
Using your payment card details to charge you for your order.	Payment information.	The basis for this processing will be that it is necessary for the purpose of entering into a contract with you or fulfilling a contract which we have entered into.
Providing and managing your access to Our Site.	Profile information.	To achieve our aim of ensuring our website and services are operated as effectively as possible.
Personalising and tailoring your experience on Our Site.	Profile information.	To achieve our aim of ensuring our website and services are operated as effectively as possible.
Administering Our Site.	Identity Information, Contact information, Profile information, Technical information	To achieve our aim of ensuring our website and services are operated as effectively as possible..
Supplying our products AND services to you.	Identity Information, Contact information, Payment information, Profile information, Technical information .	The basis for this processing will be that it is necessary for the purpose of entering into a contract with you or fulfilling a contract which we have entered into.
Managing payments for our products AND services.	Identity Information , Contact information , Payment information, Technical information.	The basis for this processing will be that it is necessary for the purpose of entering into a contract with you or fulfilling a contract which we have entered into.
Personalising and tailoring our products AND services for you.	Identity Information, Profile information.	To achieve our aim of ensuring our website and services are operated as effectively as possible.
Communicating with you.	Contact information.	We cannot process your order without knowing where to post your items and who to contact about the items.
Supplying you with information by email AND/OR post that you have opted-in-to (you may opt-out at any time by unsubscribing from our mailing list.	Identity Information, Contact information.	The basis for this processing will be that you have provided your specific consent to it. If you are an existing customer, we may carry out this processing, but you will have the ability to opt out of this at any time, including when you create an account or otherwise sign up with us. The basis for this processing will be that it is necessary for our legitimate interest in ensuring that you are aware of the full range of products and services which we offer.

Type of Data	How Long We Keep It
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, HMRC, accounting or reporting requirements.	This means that we retain your data for 7 years from the last date on which you logged onto our website unless we believe it is necessary to apply a different retention period.
Payment information including card details, bank account details	We do not hold any card details, this is held by the card processing company and this information is taken when you choose which payment gateway to complete the payment with, for example PayPal, VISA, Klarna, ClearPay
Technical information including IP address, browser type, operating system, Geo Location	We will hold this for a period of three months from the date of you accessing our website. In relation to Return Policy Fraud (INR – Item Not Received, DNR - Did Not Receive); we will retain this information for the maximum period allowable under the applicable country laws. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. If, for any reason, you cease to be a customer of the company, we will retain and securely destroy your personal information in accordance with applicable laws and regulations.

Name of Cookie	Purpose	Strictly Necessary
__stripe_mid	Stripe sets this cookie cookie to process payments.	Yes_
__stripe_sid	Stripe sets this cookie cookie to process payments.	Yes

Name of Cookie	First / Third Party	Provider	Purpose
_ga	Third	Google	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid	Third	Google	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_gat_UA-161398467-1	Third	Google	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gat_gtag_UA_161398467_1	Third	Google	Set by Google to distinguish users.
sc_is_visitor_unique	Third	Statcounter	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor.
is_unique	Third	Statcounter	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor and to estimate the accumulated unique visits per site.
is_visitor_unique	Third	Statcounter	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor.
CONSENT	Third	YouTube	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
mailchimp_landing_site	Third	MailChimp	The cookie is set by MailChimp to record which page the user first visited.
_cf_bm	Third	Cloudflare	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
_fbp	Third	Facebook	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
Fr	Third	Facebook	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
NID	Third	Google	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.

Cookie	Duration	Description
__cf_bm	1 hour	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__stripe_mid	1 year	Stripe sets this cookie to process payments.
__stripe_sid	1 hour	Stripe sets this cookie to process payments.
_cfuvid	session	Calendly sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-functional	1 year	The GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
cookielawinfo-checkbox-others	1 year	Set by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance	1 year	Set by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
CookieLawInfoConsent	1 year	CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
enforce_policy	1 year	PayPal sets this cookie for secure transactions.
ts	1 year 1 month 4 days	PayPal sets this cookie to enable secure transactions through PayPal.
ts_c	1 year 1 month 4 days	PayPal sets this cookie to make safe payments through PayPal.
viewed_cookie_policy	1 year	The GDPR Cookie Consent plugin sets the cookie to store whether or not the user has consented to use cookies. It does not store any personal data.

Cookie	Duration	Description
__Secure-ROLLOUT_TOKEN	6 months	Description is currently not available.
ar_debug	1 year	Description is currently not available.
cookies.js	session	No description available.
is_eu	session	No description available.
m	1 year 1 month 4 days	No description available.
nevercache-b39818	session	Description is currently not available.
request_method	session	No description available.
SGPBShowingLimitationDomain13861	1 day	Description is currently not available.

Cookie	Duration	Description
_pin_unauth	1 year	Pinterest set this cookie to group actions for users who cannot be identified.
MUID	1 year 24 days	Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
PREF	8 months	PREF cookie is set by Youtube to store user preferences like language, format of search results and other customizations for YouTube Videos embedded in different sites.
test_cookie	15 minutes	doubleclick.net sets this cookie to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	6 months	YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
VISITOR_PRIVACY_METADATA	6 months	YouTube sets this cookie to store the user's cookie consent state for the current domain.
YSC	session	Youtube sets this cookie to track the views of embedded videos on Youtube pages.
yt.innertube::nextId	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.