About

How my online toy shop story began…

After years of juggling my career, child care, and home life and then progressing on to the school run. Life had become a bit like “Ground Hog Day”, dropping my daughter off at school, grabbing a quick coffee in the mornings and then dashing off to my first meetings or calls. I worked hard, trying to keep everybody at home happy and have a better work-life balance. However, the reality was very different. I knew I wanted to do something for myself and make more time for my daughter Isobel but still have a career where I had a better work-life balance.

Zanypig was born over several months of talking about wanting a life reset and a change in direction. Over a curry and a couple of glasses of wine with friends, I decided to take the leap of faith and start my own business selling children’s toys and gifts. My vision was to do something different to what was on offer at the more prominent online toy shops.

Let toys be toys

I understood that children enjoyed playing with toys, whatever their gender. I wanted to remove what I saw as a barrier to buying toys for children. Let toys be toys, not just boys or girls’ toys. Allowing children the freedom to play with a wide range of toys is a vital part of a child’s development and can help shape long-term attitudes and ambitions.

So, at Zanypig, there is no pink or blue divide!

Also, after several years of buying Birthday and Christmas presents for my daughter, her friends and my friend’s children. I felt I had plenty of experience with the good, the bad and the ugly of gift buying. Knowing what kids want and what makes their parents happy is at the heart of Zanypig.

I have brought together a collection of children’s toys and gifts, which will encourage children to make more time to play and reduce the amount of screen time they have. We have craft activities, bath toys, wooden toys, jigsaw puzzles and games.

I wanted to do my part in being environmentally friendly too. I have chosen a range of products to reflect this, such as those made from sustainable wood, recycled paper, reusable or recyclable packaging, and durable materials that can last for years and be passed on to a sibling or friend.

I hope you enjoy browsing through my online toy shop. We will love to hear from you if you have any feedback or suggestions. Just drop us an email at [email protected]

Vikki

“Account”	means an account required to access and/or use certain areas and features of Our Site;
“Cookie”	means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

Data Collected	How We Collect the Data
Identity Information including name, title, date of birth, gender	When you place an order, we will request certain information to complete the order.
Contact information including address, email address, telephone	When you place an order, we will request certain information to complete the order.
Payment information including, payment method, credit card details	When you place an order, we will request certain information to complete the order.
Profile information including preferences, interests, login details, purchase history.	When you place an order, we will request certain information to complete the order. Or when you create an account.
Technical information including IP address, browser type and version, operating system.	When you place an order, we will request certain information to complete the order. Or when you create an account. We also collect this data when you first arrive at our web site, via google analytics, and statcounter analytics.
Data from third parties including payment transactions, payment approval, contact information	When you place an order, we will request certain information to complete the order.
Technical information, relating to fraud prevention, this includes IP address, device, contact information, Geo location, order history, carrier proof of delivery (signature, photograph)	When you place an order, we will collect certain information in relation to Return Policy Fraud (INR – Item Not Received, DNR - Did Not Receive)

What We Do	What Data We Use	Our Lawful Basis
Contact details to speak with you, to let you know when your order has been dispatched, for example	Identity Information.	We cannot process your order without knowing where to post your items and who to contact about the items.
Using your payment card details to charge you for your order.	Payment information.	The basis for this processing will be that it is necessary for the purpose of entering into a contract with you or fulfilling a contract which we have entered into.
Providing and managing your access to Our Site.	Profile information.	To achieve our aim of ensuring our website and services are operated as effectively as possible.
Personalising and tailoring your experience on Our Site.	Profile information.	To achieve our aim of ensuring our website and services are operated as effectively as possible.
Administering Our Site.	Identity Information, Contact information, Profile information, Technical information	To achieve our aim of ensuring our website and services are operated as effectively as possible..
Supplying our products AND services to you.	Identity Information, Contact information, Payment information, Profile information, Technical information .	The basis for this processing will be that it is necessary for the purpose of entering into a contract with you or fulfilling a contract which we have entered into.
Managing payments for our products AND services.	Identity Information , Contact information , Payment information, Technical information.	The basis for this processing will be that it is necessary for the purpose of entering into a contract with you or fulfilling a contract which we have entered into.
Personalising and tailoring our products AND services for you.	Identity Information, Profile information.	To achieve our aim of ensuring our website and services are operated as effectively as possible.
Communicating with you.	Contact information.	We cannot process your order without knowing where to post your items and who to contact about the items.
Supplying you with information by email AND/OR post that you have opted-in-to (you may opt-out at any time by unsubscribing from our mailing list.	Identity Information, Contact information.	The basis for this processing will be that you have provided your specific consent to it. If you are an existing customer, we may carry out this processing, but you will have the ability to opt out of this at any time, including when you create an account or otherwise sign up with us. The basis for this processing will be that it is necessary for our legitimate interest in ensuring that you are aware of the full range of products and services which we offer.

Type of Data	How Long We Keep It
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, HMRC, accounting or reporting requirements.	This means that we retain your data for 7 years from the last date on which you logged onto our website unless we believe it is necessary to apply a different retention period.
Payment information including card details, bank account details	We do not hold any card details, this is held by the card processing company and this information is taken when you choose which payment gateway to complete the payment with, for example PayPal, VISA, Klarna, ClearPay
Technical information including IP address, browser type, operating system, Geo Location	We will hold this for a period of three months from the date of you accessing our website. In relation to Return Policy Fraud (INR – Item Not Received, DNR - Did Not Receive); we will retain this information for the maximum period allowable under the applicable country laws. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. If, for any reason, you cease to be a customer of the company, we will retain and securely destroy your personal information in accordance with applicable laws and regulations.

Name of Cookie	Purpose	Strictly Necessary
__stripe_mid	Stripe sets this cookie cookie to process payments.	Yes_
__stripe_sid	Stripe sets this cookie cookie to process payments.	Yes

Name of Cookie	First / Third Party	Provider	Purpose
_ga	Third	Google	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid	Third	Google	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_gat_UA-161398467-1	Third	Google	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gat_gtag_UA_161398467_1	Third	Google	Set by Google to distinguish users.
sc_is_visitor_unique	Third	Statcounter	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor.
is_unique	Third	Statcounter	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor and to estimate the accumulated unique visits per site.
is_visitor_unique	Third	Statcounter	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor.
CONSENT	Third	YouTube	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
mailchimp_landing_site	Third	MailChimp	The cookie is set by MailChimp to record which page the user first visited.
_cf_bm	Third	Cloudflare	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
_fbp	Third	Facebook	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
Fr	Third	Facebook	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
NID	Third	Google	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.

Cookie	Duration	Description
cookies.js	session	No description available.
m	2 years	No description available.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
NID	6 months	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_161398467_1	1 minute	Set by Google to distinguish users.
_gat_UA-161398467-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
is_unique	5 years	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor and to estimate the accumulated unique visits per site.
is_visitor_unique	2 years	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor.
sc_is_visitor_unique	2 years	StatCounter sets this cookie to determine whether a user is a first-time or a returning visitor.